SERVPRO of Ft. Lauderdale South Employee Photos

Michael Panster

Owner of SERVPRO of Ft. Lauderdale South

The team at SERVPRO of Ft. Lauderdale South understands the stress that accompanies a fire or water damage event and the disruption it can cause. Our goal is to help minimize the interruption to your life and help you recover quickly. We are experts in the cleanup and restoration of both commercial and residential properties post-fire, smoke, storm or water damage. Our certified technicians can also mitigate mold and mildew from your Fort Lauderdale area home or business. My family is actively involved in the South Florida community where we work and live. My wife April and our three children participate in youth sports programs and local school activities. If you need information about water, fire, storm and mold cleanup and restoration, we’re her to help. 

April Panster

Owner of SERVPRO of Ft. Lauderdale South.

April Panster graduated from the University of Miami; she is a Hurricane. She began her working career with Comcast Cable in Fort Lauderdale until we moved to New York City. She utilized her skill set with NCC, National Cable Communications, offering sales and advertising to local viewers, through this digital media company for all the major cable television providers. When we returned to our roots in Florida in 2005, April went back to Comcast Cable in West Palm Beach, where she was responsible for all election advertising sales and coordination with both regional and national advertising agencies.

Isabel Connolly

Isabel is our Marketing Manager. She directs our sales initiatives for SERVPRO of Ft. Lauderdale South. She focuses on growing and developing our customer base by employing a systematic methodology to identify new prospects and to routinely contact and follow-up with clients. Isabel educates our new clients on why water damage restoration services provided by our team is the right solution. Isabel can provide clear and accurate pre-testing and scoping of services need by flood damage victims, along with assisting in new estimates. Naturally, she monitors and follow-ups on all assigned jobs ensuring our sales staff meets the needs of our customers. If your Fort Lauderdale area property experiences Water Damage, Fire Damage, Storm Damage or needs Mold Remediation, our team is ready to respond quickly to help.

Karl Robinson

Karl is the General Manager of SERVPRO of Ft. Lauderdale South. He manages the office team including accounting and administrative activities. He ensures that all job files are correctly audited and contain all required documentation. At times he will develop and implement annual office administration plans and budgets to automate and improve office productivity. Karl is a key member of our team as he works with our technicians to insure our Fort Lauderdale area customers receive the quality restoration services they deserve. 

Josh Keller

Josh is our Office Manager at SERVPRO of Ft. Lauderdale South. He works with our office staff to perform accounting and administrative activities. He assists in the development and implementation of our annual office administration plan and budget to automate and improve office productivity. Josh is also communicating with our customer base to ensure complete satisfaction with all cleanup and restoration projects. 

Lenny Brooks

Lenny is the Director of Strategic Marketing at SERVPRO of Ft. Lauderdale South. He is ready to help with any questions our neighbors and commercial property owners may have concerning our restoration services. Lenny expands our brand by networking with local chambers and trade groups. If you need restoration services in the Fort Lauderdale area, Lenny and our team is ready to help. 

Alicia Spinosi

Alicia is at Administrative Assistant at SERVPRO of Ft. Lauderdale South. She coordinates work schedules, staff meetings, and helps our team with customer service initiatives. Alicia responsibilities include monitoring open jobs, insuring our customers are happy and keeping the office running smoothly.

Tim Jones

Tim is a Production Manager at SERVPRO of Ft. Lauderdale South. His leadership skills are outstanding as he combines his talents with both our production team and our office staff. Tim compiles production activities and makes adjustments on the fly. He creates schedules, work orders, and is often at varying job sites throughout the workday. His training, background, and knowledge of our industry makes him a key member of our Fort Lauderdale team.

Marilyn Laureano

Marilyn is our Administrative Assistant. She is responsible for written correspondence, and electronic mail ensuring the adherence to critical deadlines and providing excellent customer service. She also skillfully enters detailed data for helping to prepare estimates and invoices and to administer internal quality review files. Marilyn also assists in the scheduling of our crews and jobs and is always ready to assist other departments. 

David Galerneau

Production Manager. David had very good organizational and time management skills, and the ability to communicate clearly to the office staff, crew members, customers, insurance adjusters and property managers. His responsibilities encompass the scheduling of daily jobs and ensuring their highest quality production and results while adhering to all safety protocols. David is responsible for the submission of weekly reports that summarize production activities.

Frank Rodriguez

Frank is the Operations Manager at SERVPRO of Ft. Lauderdale South. He ensures that Supervisors, Crew Chiefs, and Production Technicians have the equipment and supplies needed for task completion. Frank even helps coach new technicians and field personnel and conducts proper time management of each job while guaranteeing work is completed per industry standards. Frank keeps the process running smoothly.

Robert Ansaroff

Business Development. Robert can provide our customers a scope of the restoration project and answer any questions. If your Fort Lauderdale area property experiences fire damage, water damage, storm damage or needs mold remediation, Robert and our team is ready to help. We also provide commercial and residential cleaning including disinfecting spray for your public spaces, homes or businesses. 

Stefhany Valdiviezo

Stefhany is a Production Manager on our Ft Lauderdale team. She is committed to the goal of helping our clients recover from fire, mold, storm and water damage quickly. Her responsibilities include training and recruiting new production personnel. She also reviews customer paperwork (scope, estimate, job diary, and work orders) to ensure our team is ready to do the job efficiently. If your Fort Lauderdale or South Florida area property needs restoration services, our team is ready to help.